Watch Service

Complete watch repair and service, without the repair shop trip.

Tutela Chronos collects your watch, completes the service and repair in-house, and returns it to you.

Your watch means a lot to you. From the moment you hand it to us until we return it, it’s insured and safe in our care.

A watchmaker in a white lab coat works on an unbranded mechanical watch movement beneath a stereo microscope.

Professional watch service

The watch work your timepiece requires.

Our professionally educated watchmakers provide complete watch service and repair. All watch work stays in-house.

A watchmaker uses an upright precision tool on an unbranded mechanical watch movement beneath a microscope.
  1. 01

    Complete service

    We disassemble, clean, inspect, lubricate, reassemble, adjust, and test the movement as part of a complete service.

  2. 02

    Watch repair

    We diagnose faults and complete approved repairs in-house. The work is based on the condition of the watch.

  3. 03

    Genuine component parts

    Genuine component parts are used. If they are unavailable, we notify you.

When your watch needs attention

Start with the problem you see.

Contact us if your watch has stopped, does not keep time correctly, needs complete service, or has suffered water or impact damage. We assess the watch and explain the recommended work before you approve it.

A watchmaker inspects an exposed mechanical watch movement beneath a stereo microscope while a monitor shows the movement.

A clear boundary

All watch work stays in-house.

Professional watchmakers complete the service and repair. Tutela Chronos does not outsource watch work.

Three watchmakers in white lab coats work at separate benches inside a modern watch service laboratory.

Watchmaking breadth

Beyond the name on the dial.

Our watchmakers work across the principal traditions of modern watchmaking, from established makers to independent and small series producers. We assess each watch by its movement, construction, condition, and parts support, not by brand recognition alone.

This experience includes Swiss, German, Japanese, British, French, American, Italian, Dutch, Russian, and Chinese watchmaking.

Independent makers and microbrands are welcome for assessment.

Start with the watch

Tell us about your watch and service needs.

WATCH BRANDS
BulovaPaneraiJaquet DrozHysekA. Lange & SöhneCvstosKrayonVulcainCyrusRoger W. SmithGreubel ForseyLouis MoinetRoger DubuisBulgariLouis ErardPhilippe DufourAKRIVIA / Rexhep RexhepiGrahamParmigiani FleurierMaurice Lacroix